Have questions about the Producer Center?
Reach out to our Broker Support Team—we'd be happy to help!
Agent + Broker Resources
Firefighters, EMTs and paramedics, 911 dispatchers and other emergency responders are special people that deserve the best protections available. That's why it's crucial to select an insurance program that truly understands and meets their needs—and is committed to advocating for the emergency services community when they need it most. And that's where VFIS shines.
I'm looking for:
Image of firefighters standing together in smoke.
Over the past three years, VFIS accounts have averaged above a 97% retention rate and for the past five years, our country-wide renewal rate targets have averaged less than 1.2%.
Find your first source for information about your current VFIS accounts:
Broker Portals
We work to provide a wealth of quality agent resources and information to help you do your job easily and efficiently. The Producer Center gives brokers secure access to account information, including policies summaries of coverage, claims inquiries, renewal questionnaires and more. From the Producer Center, you can also access Marketing Central, which contains marketing materials and order forms, territory maps, client resources and more.
Producer Center LoginLocated in AZ, IL, IN, MI OK, OH, TN, TX, Western VA and WV?
Your local Regional Director (RD) will serve as your first resource for all policy information and needs (rather than the portals). Please reach out to your RD directly with any questions.
Connect with my RD
Cindy Heffner
Operations Support Specialist