Towing trailers and driving utility vehicles like UTVs, ATVs, and ORVs are common in emergency services operations but they also pose unique risks, including collisions, jackknifing, and rollovers—and these incidents can be fatal. That’s why we’ve updated our training courses to help address your ever-changing risks.
Trailer Operations features a new module on 5th wheels, expanded best practices on driver selection and loading/unloading procedures, and an improved competency course.
Utility Vehicle Operations, previously named “UTV/ATV”, has new modules on self-rescue/recovery and riding skills, as well as expanded best practices on off-road vehicles, driver selection, PPE, safety, preplanning, and more.
Are you a VFIS instructor for these courses or want to be?
Here’s what you need to know.
Eligibility to instruct:
If you took VFIS' instructor-level trailer or UTV courses between 2022-2025, you're eligible to continue instructing them once you participate in the online update(s).
Those who took the instructor-level courses prior to 2022—or who haven’t yet taken the instructor-level course but would like to utilize VFIS’ training methodology—will need to take/ retake it.
Check out our training calendar to find a course coming to your area.
Online updates for eligible instructors are due June 30, 2026.
Online updates are free to VFIS clients, as well as instructors who took the UTV/trailer course in 2025. All others will be charged a fee of $50 to complete the online training and remain eligible to instruct the course.
If you haven’t yet received an email with instructions to complete this training, please let us know at csapps@vfis.com.
We’re excited for both instructors and students to have access to these completely redesigned programs and hope they’ll continue to help you address your everyday risks and unique challenges.
About VFIS - @VFIS
VFIS is the largest provider of insurance, education, and training for fire departments, ambulance and rescue squads, and 911 centers in North America, having pioneered the first tailored insurance package for this industry in 1969. A part of Glatfelter Insurance Group, VFIS offers insurance protections, including Property & Casualty, Accident & Sickness (A&S), and benefits programs, like a Length of Service Awards Program (LOSAP) and Group Term Life Insurance, as well as training and risk resources that are specialized to the emergency services industry.
About Glatfelter Insurance Group - @glatfelterins
Glatfelter Insurance Group an American International Group, Inc. (AIG) company, provides specialized insurance coverages, benefits, and risk management services to community-focused organizations that serve others every day, including emergency services, healthcare organizations, public entities, and faith-based groups. Through its full-service insurance agency, The Glatfelter Agency (TGA), Glatfelter also helps individuals, nonprofits, and businesses evaluate their risks and find solutions that meet their needs.
About AIG
American International Group, Inc. (NYSE: AIG) is a leading global insurance organization. AIG provides insurance solutions that help businesses and individuals in more than 200 countries and jurisdictions protect their assets and manage risks through AIG operations, licenses and authorizations as well as network partners. For additional information, visit www.aig.com [aig.com]. This website with additional information about AIG has been provided as a convenience, and the information contained on such website is not incorporated by reference into this press release.
AIG is the marketing name for the worldwide operations of American International Group, Inc. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries and jurisdictions, and coverage is subject to underwriting requirements and actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.
