Insuring North America's Heroes
VFIS is the largest provider of insurance, education and consulting services to Emergency Service Organizations such as fire departments, ambulance and rescue squads, and 911 centers. We have a long history of helping the emergency service community protect their assets and manage their exposure to loss. We pioneered the first tailored insurance package and formed a program for emergency service organizations. VFIS drafted the first specialized insurance policy in 1969 and continues to lead, insuring more Emergency Service Organizations in North America than any other provider.
Watch VFIS president, Troy Markel's video to find out why.
Our continued commitment is to provide the most financially secure insurance products, as well as the risk management services necessary to protect their property, manage their responsibility to others and especially to protect the life and well-being of those that they serve. Since 1980, we have handled nearly 400,000 claims for emergency service organizations and the number grows each day. With that, more than 10,000 emergency service organizations have experienced little or no change in pricing at their renewal for the past 5 years and 95.8% of VFIS customers have stayed with us for the past 10 years.
From the very beginning, VFIS has had a strong commitment to education, training and consulting as part of our efforts to help the emergency service community. We have trained more than 152,000 emergency service personnel since 2006. VFIS delivered 374 classes, had 19,997 contacts in 2012 and offer more client educational products than any other emergency service insurance program. We continue to expand these efforts throughout the United States, Canada and internationally to those countries that recognize the VFIS standard of quality.